Question 1

What is COIDA and why is it important?

Accepted Answer

COIDA (Compensation for Occupational Injuries and Diseases Act) provides medical and financial support to employees injured or made ill at work.
Businesses must register to ensure employees are protected and to avoid legal and financial liability.
COIDA also enables companies to obtain a Letter of Good Standing, which is required for many contracts and tenders.

Question 2

Who must register for COIDA?

Accepted Answer

Any business that employs staff — even one employee — must register with the Compensation Fund. This applies to companies, NPOs, partnerships, and households.

Question 3

Can domestic employers register for COIDA?

Accepted Answer

Yes. Domestic workers are now legally covered, and employers must register them under COIDA.

Question 4

How long does COIDA registration take?

Accepted Answer

Registration takes 5–20 working days, depending on the Department of Labour’s workload and system delays.

Question 5

What documents are needed for COIDA registration?

Accepted Answer

• Company documents
 • Director IDs
 • Employee count
 • Estimated payroll for the year
 • Nature of business on letterhead

Accurate payroll estimation is important for correct assessments.

Question 6

What is the Return of Earnings (ROE)?

Accepted Answer

The ROE is an annual declaration of your payroll to the Compensation Fund.
It determines your COIDA assessment fees and must be submitted every financial year.

Question 7

What is a Letter of Good Standing (LOGS)?

Accepted Answer

A LOGS confirms your business is compliant with COIDA and has paid required fees.
It is often required for tenders, construction projects, and security industry contracts.

Question 8

What happens if my COIDA registration is late?

Accepted Answer

Late registration may trigger penalties and cause delays in obtaining LOGS, which can impact contracts and safety compliance.

Question 9

Can COIDA be backdated?

Accepted Answer

Yes, COIDA may backdate assessments, but unpaid fees must be settled before LOGS is issued.

Question 10

How are COIDA fees calculated?

Accepted Answer

Fees are based on your payroll and industry risk class.
Higher-risk industries pay higher assessment fees.

Question 11

Can COIDA registration be rejected?

Accepted Answer

Yes, rejections occur due to incomplete documents, incorrect details, or mismatched business information.

Question 12

Do employees need to be individually registered?

Accepted Answer

No. Once the employer is registered, all employees fall under the COIDA account.

Question 13

What injuries are covered by COIDA?

Accepted Answer

Any injury or disease arising from workplace activities, including accidents, occupational diseases, and permanent disability.

Question 14

Are commuting accidents covered?

Accepted Answer

Usually not, unless the employee was traveling for work purposes, not personal reasons.

Question 15

Can contractors be covered under COIDA?

Accepted Answer

Independent contractors are generally not covered unless legally proven to be employees.

Question 16

What happens if an injury occurs before COIDA registration?

Accepted Answer

The employer may be held 100% liable for medical and compensation costs, which can be substantial.

Question 17

Does COIDA replace private medical insurance?

Accepted Answer

No — COIDA only covers workplace-related injuries and illnesses.

Question 18

Do employers need to renew COIDA annually?

Accepted Answer

Yes. COIDA requires annual ROE submissions and payment of assessments.

Question 19

Can COIDA be used to verify compliance for tenders?

Accepted Answer

Yes — LOGS is a standard requirement for construction and security tenders.

Question 20

Can COIDA registration be done online?

Accepted Answer

Yes, through the Department of Labour’s portal.
We manage the entire online process for faster, accurate registration.

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